Once your order has been submitted we are immediately beginning the production of your personalized project. Due to the nature of our projects, registrations are non-refundable. Cancellations made at least 48 hours prior to your scheduled workshop will receive a studio credit less a 15% administrative fee. Studio credits will be good for 45 days from date of cancellation. Cancellations made after this timeframe will not be eligible for a refund or studio credit of any kind. Workshop no-shows will not be eligible for a refund or studio credit of any kind. To cancel your order, please contact us at firstname.lastname@example.org. Hammer & Stain Southern Pines reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.